jjj77 Privacy Policy

1. Definitions

• "Personal Information" — Any information that can directly or indirectly identify a specific individual, such as name, email address, mobile number, or financial transaction details.
• "Processing" — Any operation performed on personal information, such as collection, storage, use, disclosure, or deletion.
• "Third Party" — Any natural or legal person other than jjj77 and the User.
• "Cookie" — Small text files stored in your browser that are used to improve the website experience.

2. Registration and Account Information

When you create an account at jjj77, we collect the following information:

• Full name
• Date of birth (for age verification — users must be at least 21 years old)
• Email address
• Mobile phone number
• Residential address
• Preferred currency (Bangladeshi Taka / BDT)

This information is necessary for account management, identity verification, and compliance with applicable legal obligations.

3. Financial Transaction Information

During deposits and withdrawals, we store transaction-related information, such as:

• Payment method type (bKash, Nagad, Rocket, bank transfer)
• Transaction amount and time
• Transaction identification number (Transaction ID)
• Account balance change history

Important: The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. All financial information is secured through SSL encryption.

4. Automatically Collected Information

When you visit our website, certain information is collected automatically:

• IP address and device type
• Browser name and version
• Pages visited and session duration
• Referral source (how you arrived at the site)
• Cookie and local storage data
• Log file information

5. Primary Purposes of Use

1. Service Delivery and Operation: Account creation, transaction processing, keeping game services active, and issuing bonuses.
2. Identity Verification: Completing the KYC (Know Your Customer) process to confirm the user's age (21+) and identity.
3. Fraud Prevention: Detecting suspicious activity and ensuring platform security.
4. Customer Support: Resolving issues and answering inquiries through 24/7 Bengali live support.
5. Legal Compliance: Adhering to applicable laws and regulations and responding to lawful requests from government authorities.
6. Service Improvement: Analyzing user experience to improve platform functionality and features.
7. Communications: Notifying you about important updates, policy changes, or account-related matters.
8. Responsible Gaming Promotion: Using data to identify potentially problematic gaming behavior and provide necessary support.

6. Terms of Disclosure to Third Parties

jjj77 does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:

• Payment Processors: The minimum necessary information is shared to complete transactions through bKash, Nagad, Rocket, and bank transfer services.
• Service Providers: Our approved technology partners who assist with site infrastructure, cybersecurity, and fraud detection.
• Legal Authorities: To fulfill court orders, government regulations, or lawful requests from investigative bodies.
• Business Transfers: In the event of a company merger or acquisition, though this Privacy Policy will remain in effect.

All third-party partners are required to comply with our strict data protection standards and may only use the information received for the specified purpose.

7. Use of Cookies

We use various types of cookies on our website:

• Essential Cookies: Necessary for the core functionality of the website — maintaining login sessions, security verification, and similar functions.
• Functionality Cookies: Remember your preferences, such as language selection and display settings.
• Analytics Cookies: Collect information about site usage that helps improve the quality of the service.
• Security Cookies: Used to detect fraud and unauthorized access.

You can reject cookies by going to your browser settings. However, this may limit some features of the site.

8. Data Security Measures

To protect your information, jjj77 takes the following technical and administrative measures:

• All data transfers are secured by SSL/TLS encryption
• Advanced encryption technology used for stored data
• Strict access controls — only authorized staff can access sensitive information
• Regular security audits and vulnerability testing
• Two-Factor Authentication support
• 24/7 cybersecurity monitoring

While we strive to ensure the highest level of security, it is not possible to guarantee 100% security for data transmitted over the internet. You are also responsible for keeping your account password confidential.

9. Data Retention Period

How long we retain your personal information depends on the type of information and its purpose:

• Account Information: For the duration the account is active and, following closure, in accordance with applicable legal obligations.
• Financial Transaction Records: A minimum of five (5) years — in line with financial regulations.
• Session and Log Data: Generally up to six (6) months.
• Communication Records: Two (2) years from the date of resolution for customer support-related communications.

After legal obligations are fulfilled or the purpose of retention is complete, we delete information by secure means.

10. List of User Rights

1. Right to Know: You have the right to know what information we are collecting and processing about you.
2. Right of Access: You may request a copy of the information stored about you.
3. Right to Rectification: You may request correction of incomplete or inaccurate information.
4. Right to Erasure: In certain circumstances you may request deletion of your information, though this may not be possible where legal obligations apply.
5. Right to Restrict Processing: In certain cases you may request that processing of your information be temporarily suspended.
6. Right to Object: You may object to your information being used for marketing communications.
7. Right to Portability: Where applicable, you may request to receive your information in a structured format.

To exercise these rights, please contact our support team: [email protected]

11. Age Verification and Protection of Minors

jjj77 is for persons aged 21 and over only. We take the following steps:

• Age is verified at the time of registration.
• In cases of doubt, an age verification process is conducted through a government-issued identity document.
• If we learn that a minor has created an account, that account will be closed immediately and all transactions will be considered void.
• A mechanism is in place to block minors' account access at the request of a parent or guardian.

To learn more about responsible gaming, visit our Responsible Gaming page.

12. Changes to This Policy

jjj77 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the Policy will be changed.
• For significant changes, advance notice will be sent to your registered email.
• If you continue using the Platform after the changes, you will be considered to have agreed to the new Policy.

It is recommended that you review this page regularly.

13. Contact Information

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through the Bengali live support platform

We try to respond to any request as quickly as possible. Your privacy is our highest priority.

14. Other Policies and Terms

The following jjj77 policies apply together alongside this Privacy Policy. See the links below for full details:

• Terms and Conditions — The general terms of use for the site.
• Responsible Gaming — Information on healthy gaming habits and setting limits.
• About Us — Learn more about jjj77.
• FAQ — Answers to common questions.